What Great Service Leaders Know and Do Ladda ner (Download/Läsa online) (e-bok) PDF, ePub, Kindle

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James Heskett is UPS Foundation Professor of Business Logistics, Emeritus at the Graduate School of Business Administration, Harvard University. Among other honors he was awarded the 2010 Distinguished Career Contribution Award in Services Management by the American Marketing Association.


What Great Service Leaders Know and Do (e-bok)


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    Ladda ner What Great Service Leaders Know and Do e-bok Gratis

    : SPEGEL 2







    Undertext
    Creating Breakthroughs in Service Firms
    Författare

    James L. Heskett (författare), W. Earl Sasser (författare), Leonard A. Schlesinger (författare)
    Utgiven
    1 september 2015
    Längd
    312 sidor
    Genrer

    Fackböcker, Ekonomi Och Ledarskap
    Språk
    SVENSKA
    Format
    epub


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